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Welcome to Marvin K. Brown GMC
Thank you for making your way to Marvin K. Brown GMC, your certified Buick, GMC dealer serving drivers throughout San Diego and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Marvin K. Brown GMC in San Diego today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (619) 291-2040.
Our Reviews
Alex is friendly, helpful and honest I appreciate his flexibility and how he treats clients
4 Lounge area could be better and choice of coffee beverage is much broader at other dealerships, some even provide snacks. If they were available it was not shared with me. Also, two hours seems like a long time for oil service. Also, my 'checklist' I was provided electronically was not filled out.
1st time visiting this dealership. We needed some emergency services to our vehicle and Alex and the crew took great care of us and got us back on the road.
He took care of what was needed that time and arranged for additional service needs according to my schedule.
My service writer, Sean Heinen is great. I can completely trust him. He presents issues but doesn't try to oversell you things. Trusting your service writer is huge in my opinion.
Alex always provides great customer service and makes you feel like priority. I can always text Alex and get a quick response from him. He's taking great care of me and my car over the past few years and he is the reason why I drive to mkb, instead of going to a dealership closer to me.
I made my appointment for an oil change, tire rotation, and the 24-point inspection. I arrived on time (around 11am) and explained to Service Advisor Alexander Razo the reason for my visit. Service Advisor Razo told me, I didn't need the tire rotation because it had only been 1,000 miles since the last time I was at Marvin K Brown (MKB) Service Center. I said to the Advisor Razo that not getting the tire rotation was okay but needed the ride share (Uber or Lift) to take me home and pick me up. Advisor Razo told me the ride share program did not apply to me because I wasn't having any extensive work done. He said the vehicle service of oil change, tire rotation, and 24-point inspection didn't qualify for ride share. Advisor Alex said it would only take about 1 hour to complete everything. Around 11:15am my truck headed back to the mechanic. My truck was ready around 1:10pm. While paying for the service, I noticed that there was no 24-point inspection paperwork. The cashier walked with me to Advisor Razo's work station to inquire about the 24-point inspection. Advisor Razo told her that he had it but forgot to print it out. After, the cashier left, Advisor Razo told me that he forgot to add the 24-point inspection to the work order. Then he said, that he didn't add it because I was in a hurry and since it had only been 1,000 miles since the last service, I probably didn't need the 24-point inspection. After, I told Advisor Razo that I needed the inspection, he still tried to talk me out of the inspection. I told
Very easy and professional Alex was very helpful and answered all of my questions. I will go back
Very attentive to my needs Explained in detail how they would determine the status of my battery. Arranged for LYFT to take me home when I dropped off my car abd picked me up at-home to take me back to the dealership the next day to get my car back
Effortless. He's awesome. He's so great to work with. It's a frictionless experience, as you read about on the cover of the best service department magazine.
Great service friendly knowledgeable,I would recommend to a friend. I love my new cadillac escalade and won't go away from cadilaac vehicles
Asked Oscar if I needed new windshield wipers, he checked, said yes, took care of it right away, plus had my car washed.
Fas professional service, clear and concise communications. My expectations exceeded. Fast professional service from initial drive in to final drive off. Clear and concise communications throughout the process. My vehicle was completed correctly the first time earlier than expected. Service Advisor Remy Minter kept me apprised of every aspect of my service.
Awesome! Oscar was on point. Oscar was very instrumental in assisting me with having my insurance claim expedited.
It's very clean and friendly the staff is nice and respectful and very nice and informative