5 star review!
Jason, we really wanted to thank you for your review. We know it goes without saying but it’s very important to our team to hear such lovely feedback. Especially when we have advisers that work so hard on providing an excellent experience.
Sincerely,
Marvin K. Brown Auto Center.
The Importance of Customer Feedback
We know we know, at the end of every visit with our team inevitably at the end of the visit somebody is going to ask you to let us know how thing’s went. Interestingly enough this is a habit that our team has been in the practice of for many many years! Customer feedback is the number one way that we make adjustments to our processes to make sure every visit you have going forward is as great as the first time you visited with us. We hope that the next time you stop on by you will let us know how everything is going.
Here are some of the most recent pieces of feedback we’ve received over the internet:
From Paul P:
“I have a 2011 Buick Regal that I bought somewhere else and since I live close to Marvin K Brown I take it there for service and maintenance, the service has always been great, so when it came time to buy a second car I went to shop in various places not remembering that Marvin K Brown also sells cars, so the last place we visited was here, I already had a good example of how good Buicks are but the sales person there Patrick made my experience pleasant, I ended up buying a 2016 Buick Verano, came out of there very happy, we just had one issue, one of the floor mats on the driver side was missing, we drove off without it and they where looking for the missing one, they did not find it but Joseph D Silagy contacted me and he ordered it, turns out you can’t just order one so they ordered all 4 and gave me the other 3 to have as replacements, very nice of them, all in all it was a great experience like I already knew from taking my Regal in for service before.”
From Rebeca D.
“Excellent service , I did everything online, got the quote, got approved, next day went to pick up my XT5, I love my new Cadillac.”
From Lorie C.
“I purchased a 2017 Buick Encore and couldn’t be happier. The Sales Person, Frank St. Tomas was the best. He knew the card inside and out and reviewed everything with us before we even had a question. The staff was friendly and there was no hard pressured sale for extras. I will definitely refer MKB to all I know who are looking for a car. The dealership location is central to all of San Diego County and just off Highway 8.”
Valentine’s Day Ideas Near San Diego
For those looking for something to do this Valentine’s Day, we’ve listed a few local ideas
Tue, Feb 14 6:00 PM Halifax Hall HotelFree Learn more here.
Sat, Feb 11 5:00 PMAlchemy Arts Studio $99 Learn more here.
Tue FEB 7, 8:00 PMZazen – Bar & Dining Kuala Lumpur Learn more here.
Happy New Year!
We hope you have a fantastic 2017!
Merry Christmas
The team here at Marvin K. Brown Auto Center would like to wish you a Merry Christmas and Happy Holidays!
Year End Holiday Sales
If a perfect time to buy a car exists, it is December. Why? Because it’s the time for year-end sales. The 2016 models have to go to make room for the incoming 2017 models.
Why shouldn’t you look for something nice this winter holiday? You’ve been working hard all year. A new or used car can be the ultimate gift; a real fresh start to a new year. For those who want a little more this Christmas season for a little less, just look at our year-end car sales.
You can find specials on GMC Sierra, Buick Lacrosse, Cadillac ATS and more.
Contact Marvin K. Brown Auto Center to schedule a test drive. Happy holidays everyone.
World Class Service!
We would like to extend our deepest congratulations to Ray Carver for achieving World Class status though GM as a Master Technician in all fields. This accomplishment is one of the most prestigious in the service trade and took a tremendous amount of study and training to achieve. Congratulations Ray!
Kevin is celebrating 31 years with MKB
Thank you so much for the amazing work you have accomplished over the years Kevin. We couldn’t have done it without you.
Thanks Anthony
Anthony DeRiso has been a member of our staff for 5 years as of today. Thank you for all of the quality care you have provided to your customers.
San Diego Sports Trivia
Q: Where were the Chargers originally located?A: Los Angeles. They were in Los Angeles for one year – their first year as a team – before moving to San Diego.
Q: When did the Padres become a team?A: 1969. They were one of four expansion teams that were added to the American League.
